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15 Nov 2018

Guest Group Account Manager

Black Rock Retreat

This employer is not affiliated with LBC.

 Quarryville, Pennsylvania, United States
Type: Full-Time

Job Description

Guest Group Account Manager

SERVE GUESTS AND MORE! Looking for an individual with a desire to serve others well in hospitality with excellent communication skills and a ministry mindset.

QUALIFICATIONS:

People-oriented individual with leadership ability.
Desire to serve God and has a personal, growing relationship with Jesus Christ

Committed to a local bible based church

Ability to accept guidance and supervision and works well with others.
Skilled in guest services and pro-actively meeting the needs of others.

Willingness and desire to learn.
Skilled in marketing, promoting, and retaining guest groups.
Ability and willingness to learn Camp software

Proficient in using Office Software (Microsoft Office products, etc.)

SPECIFIC RESPONSIBILITIES:

Provide guests, visitors, vendors, and volunteers with the highest quality care and attention.

Communicate the needs of the Guest Services team with his/her supervisor.
Ability to maintain communication with guest group’s past and present.
View Service Standards. This will include (but not limited to food service, Housekeeping, Maintenance, and Program Departments).
Supervise weekend safety (per Standards) and be ARC, CPR/First Aid Certified
Attempt to fix any maintenance/safety issues as they arise or contact Maintenance as needed.

Tasks may include answering phones, creating and sending contracts, answering guest group questions, building relationships with Guest Group Contact Persons, taking a guest group through the booking process from initial inquiry to following up after their retreat, running retail locations. Willing to serve on weekends.
Serve as part of the ministry team.

Compensation: Salary pay, on-site housing, medical insurance, 401(k) retirement package after one year of full-time status, and paid vacation time according to time-off policy.

Disclaimer: This Job Description is not intended to be complete. It is only intended to give a good idea of what this job will be like.

SPIRITUAL

Be in agreement with Black Rock Retreat’s Statement of Faith
Maintain a lifestyle and attitude that is evidence of a loving commitment to Jesus Christ.
Work heartily as unto the Lord
Communicate regularly with personal support team for personal accountability and cooperate encouragement.

How to Apply

Please Submit Resume to Jamie Sensenig our Guest Services Director at jsensenig@blackrockretreat.com

 

Job Details

Job Categories: Customer Service. Job Types: Full-Time. Job Tags: Account Manager, Camp, customer service, and Guest Services. Salaries: 20,000 - 40,000. Job expires in 57 days.

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